How to Setup Attendee Emails for a Series
Communication emails can also be managed centrally for a series. You can find all the available templates in
Communication > Standard.
Here is a list of the available templates and their descriptions:
| Email Type | Description | Default State |
|---|---|---|
|
Series Registration confirmation
|
An action-based email is triggered when an attendee registers for the series from the landing page.
This is a consolidated mail and contains information about all the ongoing and upcoming events/webinars in the series (including magic links if enabled).
Only for attendees
Note: This email is not sent when you add an attendee from the organizer dashboard.
|
Off |
Series Invitation |
This email is sent when you add an attendee from the organizer dashboard. This is a consolidated mail and contains information about all the ongoing and upcoming events/webinars in the series (including magic links if enabled). |
Off |
|
Series New Event Added
|
This email will notify attendees when you add a new event to the series. | Off |
|
Series New Webinar Added
|
This email will notify attendees when you add a new webinar to the series. | Off |
|
Registration Pending Approval
|
This email is sent to attendees when they register for the series, but their registration has not been approved yet. | Off |
|
Registration Rejected
|
This email is sent to attendees when their registration is rejected. | Off |
|
Reminder ~ 7 Days to Go
|
Sent seven days before the event/webinar. Time-based trigger. Based on start date & time. | On |
|
Reminder ~ 1 Day to Go
|
Sent one day before the event/webinar. Time-based trigger.Based on start date & time. | On |
|
Reminder ~ 1 Hour to Go
|
Sent one hour before the event/webinar. Based on start date & time. | On |
|
Reminder ~ 5 minutes to Go
|
Sent 5 minutes before the event/webinar. Based on start date & time. | On |
|
Thank You for Coming!
|
Sent 2 hours after the event/webinar has ended. Based on start date & time. | Off |
|
We missed you at the event!
|
Sent two hours after the event's end time to participants who couldn't join the event/webinar. | Off |
| Ticket confirmation | They are sent to the buyer when a ticket is purchased. Anyone can buy a ticket. Forex, an attendee can purchase a ticket for himself/herself, or anyone else can buy a ticket for the attendee. | Off |
|
Reminder: Add Attendee Details
|
Sent one day before the event/webinar to people who purchased tickets without adding attendee details. | Off |
|
Event canceled
|
Sent when the event/webinar has been canceled. | On |