How to set up the Thank You Page

The Thank you page is the default last step in the registration flow, after users have finished the entire process. You can customize this page with the content of your choice to improve their experience. You can also use merge tags to customize the HTML code of the page and personalize it for the ticket buyers.
Follow these steps to set up the Thank you page:

  1. In the flex event setup, go to Registration > Flow.

    Screenshot 2024-01-11 at 5.10.56 PM.png

  2. In the flow builder, navigate to the Thank you page step.

    Screenshot 2024-01-11 at 5.13.17 PM.png

  3. The Thank you page step has two sections, the Heading and the Bottom section. Under Heading, edit the Title as required.

    Screenshot 2024-01-11 at 5.13.47 PM 2.png

  4. Edit the Sub-text as required. Here, you can use the rich-text editor with the various tools available to customize the text, its layout, and its appearance.

    Screenshot 2024-01-11 at 5.13.47 PM 3.png

  5. Alternatively, you can click Edit HTML code which opens the HTML editor where you can directly edit the code for this section.

    Screenshot 2024-01-12 at 5.45.54 PM.png

  6. After you are done making changes, click Save.

  7. Scroll down to the Bottom section. The text added here appears on the Thank you page below the ticket information. Similar to the Sub-text under Heading, you can edit the Sub-text here (optional) as required using the rich-text editor or using the HTML editor.

    Screenshot 2024-01-11 at 5.19.53 PM.png

  8. Click Save to save your changes.



Using Merge Tags to customize the page

You can customize the Thank You page using merge tags, which allow you to personalize the page contents based on information unique to the purchaser and the event.

Event details

Merge tag Information used
{{eventName}} The name of the event.
{{eventStartDate}}

The start date of the event

(according to the event time zone).
{{eventEndDate}}

The end date of the event

(according to the event time zone).
{{eventStartDateTime}}

The date and time when the event begins

(according to the event time zone).
{{eventEndDateTime}}

The date and time when the event ends

(according to the event time zone).
{{eventTimeZone}} The time zone of the event.
{{eventTimeZoneShort}} The 3-letter abbreviation of the time zone.
{{eventLogo}}

The URL of the event logo, as uploaded in the branding setup.

This merge tag can be used using the image upload tool’s URL field.

Ticket details

Merge tag Information used
{{ticketName}} The name of the ticket purchased.
{{ticketAmount}} The cost of the tickets purchased, in the prefixed currency.
{{ticketCount}} The number of tickets purchased.

Buyer details

Merge tag Information used
{{purchaserName}} The full name (first name and last name) of the purchaser.
{{purchaserFirstName}} The first name of the purchaser.
{{purchaserLastName}} The last name of the purchaser.

Payment details

Merge tag Information used
{{transactionId}} The transaction ID for the ticket purchase.
{{totalTransactionAmount}} The total amount paid during the transaction, in the prefixed currency.

Related Articles