How to Create Add-ons for your Virtual Event in Zuddl

If your event has multiple sessions, add-ons allow you to efficiently allow your attendees to choose the desired session(s) in your event.


Creating Add-ons

The following steps show how to create add-ons from the Ticketing tool in your Zuddl organizer dashboard.

Add-ons can be created only for flex registrations with a published registration flow.

Prerequisite

Before you start creating add-ons, you must do the following:

  1. Create a Ticket
  2. Create sessions.

Steps

Go to your Zuddl dashboard

  1. Go to Registration > Ticketing > Add-ons.
  2. Click Create Add-on. Enter the required details for the add-ons.

  3. Enter the Add-on Name. This will be shown on the ticket purchase screen.
  4. Enter the Description.
  5. Specify the Total quantity of the add-ons available for the event.
  6. Enter the Price for the add-on
  7. Choose a Sales start on and Sales end on date using the date picker. You can choose a later date and time at which the add-on will be available.
  8. Under the Applicable tickets, select the tickets from the dropdown for which the add-ons are applicable.

  9. Under Session groups, toggle on Add sessions groups to this add-on. Creating a session group lets you create add-ons with multiple sessions.
    1. Click the Create session group button. This button is disabled until you toggle on Add session groups.
    2. On the session group details screen, enter the Group name.
    3. Under the Sessions to include in group, click Select sessions.

    4. Select the checkboxes for the required sessions based on the day.
    5. Click Add sessions.

  10. Now, click Create group. This creates a group with the added sessions.

    You can Edit, Duplicate, or Delete a session group from the more options. A previously purchased session cannot be deleted from a session group.

  11. Click Create add-on. This successfully creates an add-on and is added to the list of add-ons under Add-ons tab. The list shows the Add-on Price and number of Quantity sold.


Purchaser Flow

The workflow for a purchaser attempting ticket purchase for multiple attendees is shown below:

  1. The user enters the form details and selects the number of tickets.

  2. Optional. The purchaser add a coupon applicable to the add-on and clicks Continue. You can create coupons exclusively for adds-on from the Coupons tab. Learn how to create coupons. The coupons will be applied once the purchaser selects the required add-on.

    Note: Only one coupon can be applied to an order. So, if two coupons are applicable, one for tickets and another for add-ons, only either of the coupon can be used.

  3. Adds all attendee details.
  4. For the first attendee, in the Add-ons section, the purchaser can see only those add-ons that are applicable to the selected ticket.

  5. Next, the purchaser selects the desired Add-on and selects a session.

    Only one session can be selected in a session group per add-on.

  6. Clicks Continue. This applies the add-on session access for the said attendee.

    The user can also remove the Add-on. If purchasing for multiple users, you can choose to apply add-ons for one attendee and not apply for another.

  7. The purchaser can click the Next attendee button to select add-ons for multiple attendees in the same way.

    Selecting an add-on is an optional step that you can decide at an attendee-level. For example the purchaser can skip adding the add-ons for the second attendee. The same will be reflected in the order summary and the invoice.

  8. The purchaser proceeds with payment. The Add-ons are shown in the order summary screen.


The purchaser can view the edit registration screen by clicking the Edit details option. They can view the tickets and add-ons in the list for each attendee. The purchaser cannot edit the sessions or tickets from this page.

Purchasers can click Edit details and increase or decrease the ticket quantity. If two attendees were added and the purchaser later decreases the ticket quantity to 1, the last added attendee for that ticket will be removed.